Returns from the Netherlands are always free using the return form to the freepost number via PostNL. Outside the Netherlands the shipping costs are for yourself.
Always add the completed form in the box otherwise we cannot refund your order. Free returns are at your own risk and uninsured. Do you want the package insured return then the costs are for your own account.
Would you like to return an order from abroad? Then the costs are for your own account. These differ per country.
Return address Netherlands
Postal code 24685
2490 WB The Hague
Return address from abroad
2491 DH The Hague
If you have any questions about the status of your return shipment, please send an e-mail to firstname.lastname@example.org or call our customer service on workdays at +31 (0)85-0477750.